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Report: #595792

Complaint Review: TCF Bank - Chicago Illinois

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  • Reported By: J — Chicago Illinois United States of America
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  • TCF Bank 29 East Madison Street, Chicago Chicago, Illinois United States of America

TCF Bank Deceitful practices changing contracts behind your back Chicago, Illinois

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I signed up for a TOTALLY FREE checking account with TCF Bank a year ago.  I was enticed by the $100 they were giving away with a $25 deposit, so I went for it.


I was using it as a spare money account, and things were going just fine until I checked my online account the other day and noticed that I had 2 charges of 9.95 for a monthly maintenance fee.

I called customer service to ask, and was told that they got rid of the Totally Free Checking and decided to charge a monthly maintenance fee of 9.95 if you don't have a minimum balance of $500! 

I just want to know what kind of customers they think they're going to attract by offering a $100 incentive to sign up for a TOTALLY FREE checking account with no rewards.

I was told that I had been informed by them through their statements that they send to me.  I do all of my banking online, and never read paper statements that come to me, so why would I open my TCF statement that I suspect of having $5 of beer money in it?

This is unfair and they refuse to credit my account with the fees that they took out.  Is it that hard to maintain an empty account?  Does that record in your database take up that much space?  I will not be recommending TCF Bank to anybody, specifically for the ridiculous way they "informed" me of the changes to my account.

TCF Bank will change your contract behind your back to steal money from your account.

This report was posted on Ripoff Report on 04/23/2010 09:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tcf-bank/chicago-illinois-60661/tcf-bank-deceitful-practices-changing-contracts-behind-your-back-chicago-illinois-595792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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