Report: #1007489

Complaint Review: Terminix

  • Submitted: Fri, February 01, 2013
  • Updated: Fri, February 01, 2013
  • Reported By: Beck — Colorado Springs Colorado United States of America
  • Terminix
    PO Box 742592
    United States of America

Terminix paid bill but turned over to collection agency , Internet

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Terminix billed us repeatedly for a service for which we already paid, and then turned us over to a collection agency.  

We telephoned Terminix after each billing to explain that the bill was paid and they agreed our balance was $0.00.  Yet Terminix continued to send bills.  Today we received notice from a collection agency that our account was turned over to collections and that we have 30 days to pay.  

Here is the situation:  In our 2012 annual house inspection Terminix claimed there was a fungus underneath our house. We could not find the fungus.  We hired another inspector and he could not find the fungus.  Our house was under contract to be sold and this false report of fungus scared the buyer.  In order not to lose the sale of the house we agreed to have the house treated for the non-existant fungus, and to put in a new vapor barrier that Terminix claimed we needed even though we already had a vapor-barrier in place.

We paid Terminix in full the $800.00 on August 27, 2012 for the fungus treatment and vapor barrier.   Terminix required this full payment before they would spray the house.  They sprayed the house on August 28, 2012.

Terminix continued to send us bills for the Vapor barrier and the Fungus Treatment.  We called the company each time we got a bill and explained that the bill was paid.  They agreed that our balance was zero and claimed they would not bill us again.

We were extremely upset today to receive notice from Nationwide Credit,Inc that our Terminix account was turned over to this collection agency.  We called Terminix and a representative named Darlene said we would have to call the collection agency and straighten this out ourselves.  We then called the Terminix corporate headquarters and have not received a reply. 

Out credit rating is being ruined by Terminix over a bill we paid before they even rendered service.  Why are we suffering because of Terminix's mistake?

This report was posted on Ripoff Report on 02/01/2013 04:20 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.