Terminix Terminix 100% Satisfaction Guarantee is a SCAM!!! Laguna Hills California

I've never experienced such terrible service and customer service in my life.  The women in the office are rude and give you attitude if you call to complain about their terrible service.  I guess they are good at being defensive, since their service is apalling!  The absolute disregard for customer care and service is beyond terrible!!  Don't waste your time or money on this company!  In addition, I canceled our service with terminix and i asked for a refund of our last quarter's billing. and, surprise, surprise...I am still waiting to hear back from their billing department (four days later)!  It seems that their 100% satisfaction guarantee is a sham, just like their service.  This company does not about their current or former customers.