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Report: #1471023

Complaint Review: The Home Depot - University Park Florida

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  • Reported By: Prowalt — Lakewood Ranch FL United States
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  • The Home Depot 5475 University Parkway University Park, FL University Park, Florida United States

The Home Depot Not Honoring their quote University Park Florida

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Ordered gutters including installation services from this store.  Obtained a quote, signed the quote, purchased the item/service, but a few days later get a notice that The Home Depot would not honor the quote nor the agreement because the estimator made an error (even though it was quoted and reconfirmed 2 times, and measured 2 times). 

The management of the store (and even Corporate management) would not hear any requests for The Home Depot to HONOR their quote commitment.  They categorically REFUSED to accept any responsibility for their error.  Sent letters, e-mails, copies of documents, etc.  Nothing doing.  They adamantly refused to listen to reason.

Would not shop this store ever again, nor would I recommend this store to anyone.  They have a captive audience because of all the construction going on in the are, so they believe that they can do anything they want, including ripping customers off, and wasting their time. Wasted 1 month on this fiasco. DO

NOT trust them.

This report was posted on Ripoff Report on 01/08/2019 06:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-home-depot/university-park-florida-34201/the-home-depot-not-honoring-their-quote-university-park-florida-1471023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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