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Report: #1302261

Complaint Review: Thrive Market - Commerce California

  • Submitted:
  • Updated:
  • Reported By: Don — Studio City California U.S.A.
  • Author Confirmed What's this?
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  • Thrive Market *********** Commerce, California USA

Thrive Market help.thrivemarket.com No Customer Service Response Commerce California

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I obtained delivery of products ordered on 3/31/2016.  Order was on a trial basis Cancel membership or be charged $90 on your credit card.  I had no complaint about the products received although they were expensive.

I canceled at help@thrivemarket.com on 4/22/16.  Requested no further charges to my credit card.  I also called their phone.  Membership extension rang for 10 minutes.  No answer.  I tried their other options.  Option #2 a woman answered and said to call back later.

on 4/27/16 I called again and got no response.  I sent another message to help@thrive.com requesting cancellation of membership and complaining about their non-responsiveness and lack of acknowledgement of my request.  I have had no response and believe they intend to just charge my credit card..

They appear to either be a Rip0off marketer or they just have HORRIBLE phone service and communication.  I advised them that if they don't attend to their communications system, they will likely go out of business

 

 

This report was posted on Ripoff Report on 04/27/2016 05:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thrive-market/commerce-california-90040/thrive-market-helpthrivemarketcom-no-customer-service-response-commerce-california-1302261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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