Complaint Review: Thrive Market - Internet
- Thrive Market Internet USA
- Phone: (866) 419-2174
- Web: https://thrivemarket.com/
- Category: Food Stores
Thrive Market Unauthorized membership charge 2 months after telling them 3 times I wanted to cancel membership! Internet
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I received an unauthorized charge for $29.95 for a 6 month membership.
I redeemed an offer for "free coconut oil" on July 17 2016 that included a $1.95 charge for shipping. The terms and conditions indicated that I had 2 weeks from the time my order was shipped to cancel.
On July 21, I indicated via their web form that I would like to cancel my trial. I received an email response on July 22 that suggested I give the trial some more time with an offer to extend my trial by one month. I replied on July 27 that I was unhappy with their prices even with membership and would like to proceed with cancelling. They wrote me back on July 27 with an offer for a 6 month membership for $29.95. I did not agree to this offer.
I have told them 3 times that I do not want a membership. Prior to this dispute, I have had no contact with them since July 27. I have not logged into my account or visited their website or taken advantage of their services in any way. Yet suddenly 2 months later, they have charged me for a membership out of the blue.
This report was posted on Ripoff Report on 09/27/2016 08:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thrive-market/internet/thrive-market-unauthorized-membership-charge-2-months-after-telling-them-3-times-i-wanted-1330352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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