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Report: #1393328

Complaint Review: Thrive Market - Nationwide

  • Submitted:
  • Updated:
  • Reported By: George R. — Bethlehem Pennsylvania USA
  • Author Confirmed What's this?
  • Why?
  • Thrive Market Nationwide USA

Thrive Market I CANCELLED my membership during free trial period, confirmed by email & phonecall, they CHARGED ME $60 ANYWAY, CANNOT GET A REFUND, NEED A LAWYER TO START A CLASS ACTION LAWSUIT AGAINST THE$E BEA$T$! I AM ELDERLY AND SURVIVE ON $300 A MONTH S.SECURITY- I CANNOT AFFORD EVEN A $5 MEMBERSHIP, LET ALONE $60 THEY JUST STOLE FROM ME! THEIR CUSTOMER SERVICE IS BEYOND NASTY AND THEY ARE VERY DISRESPECTFUL!! PLEASE, SOMEONE HELP ME! I DON'T KNOW Nationwide

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Online food market offered a "FREE" 90 DAY MEMBERSHIP/Trial period, on Facebook. I bought a few items. Then, when it came to renew/JOIN as a full-paying member, I opted out and sent the required email to their "cancellation" dept., as explained on their confusing/misleading website. I called their customer services to cancel, SEVERAL times. I was told to mail an email with the cancellation request, which I did, then REPEATED! ONE FULL YEAR LATER, I am informed that my membership is up for renewal and I will be billed ANOTHER $60 on my credit card. "RENEWAL"?? I thought to myself, I CANCELLED THIS MEMBERSHIP A FULL YEAR AGO!!! I called their customer service to ask for a refund.


I NEVER ORDERED ANYTHING ELSE FROM THIS EVIL, MONSTRUOS, DEMONIC BEA$T OF A COMPANY/CORPORATION! They REFUSED to give me a refund (for a FULL year membership, which I NEVER USED after their 'free' trial period). I started to fight with them on the phone. The stress from both the nastiness & disrespect towards me from their AWFUL "customer services", caused me, an elderly grandmother, to get seriously dizzy. I survive on $300 a month S.Security, how the h*ll am I supposed to support these total THIEVES with a THEFT of $60 from my credit card and another charge to arrive TODAY! I tried calling them back to cancel my account, ONCE AGAIN, and noticed their "customer service" representatives (conveniently) aren't available after 5pm. THERE IS NO OPTION OF CANCELLATION ON THEIR WEBSITE!!


I need serious help on this. Can the other complaintants on here unite to start a CLASS ACTION LAWSUIT AGAINST THESE CROOK$? I need to speak to an attorney but cannot afford any fees. Is anyone reading this an attorney? Do you do any pro-bono work if so? Please help me, this company, and others, I am sure - ARE RIPPING OFF MANY PEOPLE AND NEED TO BE STOPPED!!


Thank you

This report was posted on Ripoff Report on 08/16/2017 09:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/thrive-market/nationwide/thrive-market-i-cancelled-my-membership-during-free-trial-period-confirmed-by-email-amp-1393328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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