Complaint Review: Ticket Galaxy - South Windsor Connecticut
- Ticket Galaxy 75 Gerber Road East South Windsor, Connecticut USA
- Phone: 8605334090
- Web: retail@ticketgalaxy.com
- Category: Festivals & Event Services
Ticket Galaxy Ticket Galaxy RIPOFF-Ticket Scalpers South Windsor Connecticut
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I received an email saying I was selected to be able to purchase pre-sale tickets to Wicked at JQ Hammons in Springfield, MO. I attend A LOT of events at this venue so I was not surprised to receive notification. I went to the website, I could select the seats I wanted to purchase. The site was VERY MUCH like what the regular website was where I usually buy tickets. I was SHOCKED when I saw the prices but I know the popularity of this show so I was willing to pay. The cheapest tickets still available were priced at $127.each. I marked ok and selected insurance because of the price of the tickets and the event isn't until Feb. 14, 2016. I was surprised when I saw the $77.48 service fee but I was ok with it for the ability to buy the "pre sale" tickets. I paid also $15.00 delivery feel. I saw the total was $346.48 for the total. I said yes. I was SHOCKED when I got my tickets and the price ON THE TICKET is $79.00. I called the company and was told that is the "current market value" and that I got what I paid for. I said I did not!! I said I want either 2, $127 tickets OR my money refunded. She said that was the cost of buying "pre-sale". I said that is what the $77.48 service charge is for. She said the $77.48 service fee was a website fee to send my credit card information securely. I said I would not be satisfied until I received TWO $127 tickets with the price printed on the ticket, like was on the website OR my money refunded. She said that would not happen, have a nice day and hung up on me.
This report was posted on Ripoff Report on 11/19/2015 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ticket-galaxy/south-windsor-connecticut-06074/ticket-galaxy-ticket-galaxy-ripoff-ticket-scalpers-south-windsor-connecticut-1269081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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