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Report: #1125464

Complaint Review: Ticketmaster - www.ticketmaster.com Internet

  • Submitted:
  • Updated:
  • Reported By: Paula — Souderton Pennsylvania
  • Author Not Confirmed What's this?
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  • Ticketmaster www.ticketmaster.com Internet USA

Ticketmaster Live Nation LOCKED OUT www.ticketmaster.com Internet

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I logged onto ticketmaster.com to purchase concert tickets for my daughter and her friend.  The search continually came up "no tickets located, try again".  I would click on "try again".  After a number of attempts I began receiving an ERROR403 message.  I was no longer able to access the website.  Thus my daughter did not get tickets!  However, loads of scalpers got them and promptly posted them on their websites!

I contacted Ticketmaster to file a complaint and was told that they would "unlock" my account.  The customer service supervisor stated that I had tried too many times and the system automatically locks you out.  He said it is to keep scalpers from getting tickets.  I was OUTRAGED!  I told him that it didn't stop scalpers, just honest people like myself!  He forwarded me to another department where they stated they was nothing the could do.  After raising a stink they look my info and IP Address and said they would clear it up.  It is now more than twenty four hours since this occurred and I am still locked out of the ticketmaster website.  They are an awful company.  The problem is they are a monopoly when it comes to ticket sales.  LOUSY customer service, and LOUSY management!

I will be filing a serious complaint with the Executive Offices of Ticketmaster.  I will not allow this company to punish honest people, while scummy scalpers are putting $35 tickets online for $200!!!!

 

This report was posted on Ripoff Report on 02/21/2014 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ticketmaster/internet/ticketmaster-live-nation-locked-out-wwwticketmastercom-internet-1125464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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