Tiger Direct False Advertising Internet

I recently got a ad by email from Tiger Direct advertising a 10" Tablet and a software program for 19.99. You had to fill out a rebate form to get that 19.99 price once you got the tablet.

When I got the package it was a 7" tablet instead of 10". I contacted Tiger Direct and told them of the mistake. They said the ad I got was a mistake and it should have read 7" tablet instead of 10" tablet.

They told me that I should just keep the 7" tablet cause it was alot better tablet than the 10" was. I told them I wanted the 10" just because it had a bigger screen and besides that was what the ad said.

I contacted customer service several times to see if they would work with me and get me a 10" tablet for the same price. They told me "no, but you can return it and once we get it then we will give you a refund in 3 to 5 days".

I am just not happy with this whole thing. Their customer service was very cold about the whole thing and I just think they did not care anything about the customer. I think they should have found me a 10" tablet for the advertised 19.99 price. But they seemed like they didn't really care about it at all.

I begged them to help me with this matter before I got on the internet and started blogs about their poor customer service.

I am a fireman and was looking forward to using this tablet at work. Being a fireman I have alot of contact with different people and I plan on telling as many people as I can about this false advertising and their lack of customer service. Since there is a Tiger Direct in my area I am really sorry I have had this problem.