Complaint Review: Tivo - Alviso California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Tivo 2160 Gold Street Alviso, California United States of America
- Phone: 877-367-8486
- Web: www.tivo.com
- Category: TVs & VCRs
Tivo Junk DVR, service scam, extortionist Alviso, California
*Consumer Comment: Here in black and white
*Consumer Comment: Here, in black and white is the info from TIVO's website...
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
First, the product is slow and draggy even with high speed ethernet directly connected which is about the processor being crap.
Second to wirelessly connect you have to spend another 90 bucks on your own special hub. Finally I find it doesn't work with DirectTV when they come to hook up.
So, I called to cancel my service and was told that I was under a one year obligation. Something I was not aware of to begin with.
The 15.00 fee btw was not advertised when I bought the box, but I decided to eat the expense. Now if I cancel early they tell me they will charge me 22.00 per month. This is extortion. I won't have it. I will be placing this email in consumer forums all over the internet and then I will post warnings on the sites where I have purchased it. After I will contact my bank and ask them to stop all payments to your service.
This is the foulest business dealing I have ever encountered. Tivo is by far one of the biggest scams I have ever encountered and I will to my utmost to get that word out.
Disgustedly,
Robert C
This report was posted on Ripoff Report on 07/03/2012 02:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tivo/alviso-california-/tivo-junk-dvr-service-scam-extortionist-alviso-california-906376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Consumer Comment
Here in black and white
AUTHOR: The Outlaw Josey Wales - (United States of America)
SUBMITTED: Wednesday, July 04, 2012
Another rebutt from the Team
#1 Consumer Comment
Here, in black and white is the info from TIVO's website...
AUTHOR: Ken - (USA)
SUBMITTED: Tuesday, July 03, 2012
Plans?
A. An early termination fee applies to only monthly service plans that
included a 1 year commitment as follows:
(i) If you purchased a TiVo Premiere or Premiere XL DVR and
subscribed to the TiVo service on a $14.99 a month plan with a one (1) year
commitment, you can cancel your subscription to the TiVo service at any time,
but if you do so before the end of your initial one (1) year commitment, you
will be assessed an amount equal to $260 minus $22 per month for each month of
your subscription that you fulfilled, except as permitted by the 30-day money
back guarantee.
Not sure it's extortion, foul or a scam....you SHOULD have read the terms. They don't have to explain it to you.
That's what the contract is for.
If you stop payment, you just may end up in collections.
No, I DON'T work for them...never have.
Related Reports
09:50 PM
02:45 PM
01:29 PM
09:46 AM
08:15 PM
04:18 PM
02:15 PM
10:07 AM
07:18 AM
05:13 PM
New 
Updated 
Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
