Complaint Review: tmart.com - Internet
- tmart.com Internet USA
- Phone:
- Web: www.tmart.com
- Category: Specialty Stores
tmart.com Don't use them. They are not reliable. Internet
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Ordered items for Christmas with guarantee delivery by Christmas. Items showed shipped within 24 hours. ordered on 12/12/2013. On the 19th I contacted them via there chat system and they said all my items are on back order. When there items are out of stock it shows it is out of stock on there website. They were running a special on the items on the 19th and had a countdown timer for their sale. Still they said it is out of stock.
I continued to submit inquires via there email system and never got a response. Here it is the 20th and the order shows, Payment Status: Completed Order Status: Held. I will not be purchasing anything else from tmart. I have been able to find several comparable sites by doing a search "like tmart". I have now requested a refund as there is no way I am going to get the items by Christmas. Still waiting to see how that goes. I might have to file a credit claim against them.
This report was posted on Ripoff Report on 12/21/2013 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tmartcom/internet/tmartcom-dont-use-them-they-are-not-reliable-internet-1108755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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