Ripoff Report Needs Your Help!
Report: #1320353

Complaint Review: Toshiba - 82 TOTOWA RD, WAYNE, NJ Nationwide

  • Submitted:
  • Updated:
  • Reported By: Misty — Belton South Carolina USA
  • Author Confirmed What's this?
  • Why?

Toshiba TOSHIBA AMERICA CONSUMER PRODUCTS, INC. whose address is 82 TOTOWA RD, WAYNE, NJ 07470. Toshiba Laptop Is A LEMON! 82 TOTOWA RD, WAYNE, New Jersey Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On May 8, 2016, I purchased a Toshiba Satellite laptop P55W – C5316 at Best Buy here in Greenville, South Carolina, for work.  It’s barely 2 months old and it will not turn on.  I took it back to Best Buy, Geek Squad, what a nightmare!  They basically scorned me for not buying their $500 in-house warranty and checked it in as “Dirty” as their software doesn’t have the option to select clean or new.  And get this, I’m also told “we see a lot of these lower end laptops come through our service center”.   Why do I need to purchase a $500 warranty for $1,000 laptop?


Now, let me just say I just spent $1,000 and to be told that I bought a lower end laptop, then why have them on the shelves.  I am so irritated!


I asked for a loner.  I asked, how could I o my work and here’s the response, “I don’t know.  Well, if you had bought the in-house warranty, we might could help, but as it stands we have to send it to Toshiba”.  (2 Weeks)


And guess what, just to check on the battery, it has to be checked by a Tech person, not the owner. 

We received a call today, August 2, that the Toshiba service center had corrected the battery issue and my laptop was ready for pickup.  My husband stops in to pick it up, of course he has to verify it works.  He noticed the corner is bent and asked what happened. It had been Dropped, Dropped.  Dropped! 


Best Buy now has to send it back Toshiba to be repaired.  Really?  Repaired?  Are they serious?  I do not want the laptop back!! 


Where’s my new laptop?  I do not want a piece of junk.


Toshiba and Best Buy – Toxic I this case


Misty - Greenville, South Carolina

This report was posted on Ripoff Report on 08/02/2016 06:21 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now