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Report: #344720

Complaint Review: Triad Financial Corporation - NORTH RICHLAND HILLS Texas

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  • Reported By: Lafayette Colorado
  • Author Confirmed What's this?
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  • Triad Financial Corporation NORTH RICHLAND HILLS, Texas U.S.A.


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I unintentionally stumbled on to this website, but I am so glad I did. I thought I was alone in my troubles with Triad. Please count me in to the lawsuit. My troubles began when I had a knee injury and was unable to pay 1 month out of a 6 year loan. I called them to see what kind of arrangements I could make.

The customer service representative I spoke with was so rude I was shocked. They told me I had to have a real good reason to ask for an extension. I tried to explain what happened, but to no avail I ended by hanging up on the person. I was afraid to call back. Since that time, I moved notifing them of my address change. I changed cell phone companies as well. Since they didn't have my current ph.#, they started sending me harassing letters via mail.

I finally gathered the courage to call from my home phone, and possibly make arrangements for paying this 1 missed payment. I spoke to a woman, and explained to her what happened, the man I had previously spoken with, and the arrangements I tried to make with him. She was even more rude than the first person.

n my frustration, I asked to speak with her supervisor. Another woman gets on the line and verbally abuses me about the missed payment. Again, I had to hang up. I didn't know what to do, and then THEY had my home phone number. Then the phone calls started!!! I had to just leave my ringer off on the phone, because of the amount of calls I was getting. OH! the messages they would leave me.

I finally gathered enough money to pay the missed payment. The phone calls ceased for awhile. THANK GOD!!!! Now that my( what my records show as a final partial payment of $176.84 not due until July 08) "final payment" approaches the calls have started again. The statement I received in June states amount now due (my usual car payment amount) amount past due $0 with total amount due to pay off my car. They accepted my payment for June by cashing the check. What is left is the balance to pay off my car.

I refuse to answer the phone anymore when they call, and I will tell you my boyfriend and I joke when their number appears in caller ID. We have many nicknames as to what T.F.C. stands for. TOTALLY FAVORITE CALLER amongst others. I am terrified after hearing stories like mine and worse when dealing with this company. Please, if anyone has any suggestions I would love to hear them. HELP!

Heather b.
Lafayette, Colorado

This report was posted on Ripoff Report on 06/26/2008 04:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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