TVAddicts.tv Complete series on DVD tvaddicts.tv Internet

I was in the US, when I got the shock of my life. My stepmother accepted a shipment from Canada for me, even though I told her and my father to refuse any further shipments for me. I did receive a parcel from Canada, containing two seasons of "First Wave". TVAddicts.TV was offering all three seasons. Right way, I sent ANOTHER e-mail to them and as usual I didn't get a response. I called their phone number last Wednesday and I was suprised, somebody did answer the phone. I explained to them, I am not satisfied with their services and I didn't unpack the received DVDs and I wanted my money back. There were no discussions, many apologies from their side and they said I will get my money back. I even got two confirmation mails.

Now I only have to wait for a return evelope from them, so I can send the DVDs back at their charge. To my surpise, the money was already reimbursed to my credit card by Friday. Maybe "Val", the Customer Service Representative was the only honest person working for this company.

To make a long story short, I learned a lot from this whole experience and I am just glad, I got my money back to quickly.

I was very tempted to open the received DVD boxes, because the quality of the shows were of interest, but I was able to overcome my curiosity.

Goatees4Ever

There was a big bust of dvd pirates in Canada.

There is an interesting article about this from a winnepeg newspaper. The article includes phone numbers to call to verify a DVD business BEFORE making a purchase.

You can read the article at: http://www.winnipegfreepress.com/local/story/4102852p-4701152c.html

Good Luck.

In the mean time, I would file a dispute of the charges with your credit card company.

I sent another email to tvaddicts.tv asking about my shipment. I also made suggestions, how this matter could be settled to my satisfaction. I didn't make any threats whatsoever.

As already mentioned in my first report, I didn't expect them to reply.

So I was right.

I read the main page of tvaddicts.tv and just had to "laugh" at their statement: All mails will be replied within 24 hours. What kind of hours did they mean? Earth hours or Jupiter hours.