Complaint Review: Uber - Nationwide
- Uber Nationwide USA
- Phone:
- Web: uber.com
- Category: Taxi & Limousine Services
Uber Uber over charging customers days after ride World Wide Nationwide
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I took an uber ride from Medellin, Colombia to Manizales, Colombia. I used the app to get a fare estimate to decide if I wanted to take uber or a bus. I was okay with the fare I was estimated from uber and decided to take uber.
At the end of the trip I was charged an amount that was consitent with the fare estimate. Three days later my card was charged more than double what I was origianlly charged making my total fare nearly three times what I was quoted in the fare estimate. I received an email from uber saying "we corrected the fare" for your trip. More like "we fradulently charged your card"!!!
When I contacted customer support by email, i never received a response, but my account was disaabled within 24 hours after sending the email. I am considering contacting an attorney. I see this is an ongoing problem and would warrant a class action lawsuit. Uber fare estimate says "This is just an estimate. Acture fares may vary slightly based on traffic or discounts". I would say that nearly three times that estimate is not a "slight" variation!
This report was posted on Ripoff Report on 01/24/2016 12:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/uber/nationwide/uber-uber-over-charging-customers-days-after-ride-world-wide-nationwide-1281983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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