UHAUL Ripoff charged reservation fee Van Nuys California

Following the advise of my fellow friend I did try to call the 1-800 listed above but no answer was the answer. I then contacted the BBB. They received my complaint and it took like three weeks for UHAUL to process my $50.00 refund. If you have a problem with UHAUL don't even try contacting them since they are very rude and unhelpful. Go directly to the Better Business Bureau they make a good job and it seems like works with UHAUL. I actually got my refund back after almost 6 months1 but hey...better later than never...thanks for the help!!!

However I did not receive an apology letter from UHAUL since I was treated so rudely by their people..but at this point hearing from them is the last thing I want to do.
Thanks!!! and no more business with Uhaul.

I recently posted a complaint on this site about UHaul as well. Let me tell you, they do not like to give refunds or admit they are wrong. I contacted corporate numerous times through the e-mail on the uhaul website, as well as contacted the Better Business Bureau- do not be afraid to contact them, that is what they are for. Once the BBB got involved, Uhaul finally decided to listen. The person that I spoke with at UHaul that finally resolved this issue was: Vernon Rollands at: 800-922-8805. If he cannot help you, ask to speak with Ron Putnam, a big wig in the company. Do not give up. Remember- The squeeky wheel gets the grease. Don't let them walk all over you like they tried to do to us. I wish you well, and please post in here the results.