US Cellular Detailed Billing Cumberland, Maryland

i9 think someone needs to start a petition to get the detailed billing with US Cellular that we want.  i would gladly sign it.

The best petition you can sign is a contract with a different carrier!  Leave them for another carrier that provides the service you want-don't forget to tell them WHY you are leaving them.

I also have US Cellular and i have requested detailed billing and for the bill to show everything but was turned down. i get detailed billing but only shows my outgoing calls not my incoming, i want billing that shows evrything and yes AT&T and SPRINT both do the detailed billing that shows everything. i think it is our right as a customer and a parent to have this ability to view our bills, especially in the safty of our children it is clear US Cellualr does not care about their customers or the safety of our children. i think this is something US Cellular needs to look into. when you call and ask them they claim it is FCC law but it is not if it was NO company could offer this service. and caller ID would be illegal as well. i9 think someone needs to start a petition to get the detailed billing with US Cellular that we want.  i would gladly sign it.

Yes At&T will allow you to go online to read texts, calls, etc. There is an extra fee for this monthly service (a co-worker of mine has AT&T). She even showed me.

As for US Cellular, they quoted privacy laws but will not even let a person see their outgoing texts without a supeona. I had a lawyer contact them once and this is what the legal department told him.

I have AT&T and I can get see everything, incoming or outgoing calls by going online. Have you tried accessing you account online? I have never heard of not being able to access online. Good luck.

"NONE of the phone companies can provide incoming calls or messages per the FCC due to privacy reasons."

You are mistaken.  If this were true, caller ID would be illegal.  Some companies WILL provide this information-some free, some at additional cost.  The actual messages will not be provided, but the telephone numbers of the incoming calls are available with other companies.  Heck, I can access my verizon wireless account and SEE the incoming telephone numbers.  Further, I can go back at least 6 months and see the incoming telephone numbers.

Ok, lets clear a few things...US Cellular does provide detailed billing. By law, they can & will provide all outgoing calls & outgoing messages if a customer wishes to receive. NONE of the phone companies can provide incoming calls or messages per the FCC due to privacy reasons. Soooo, yes if it is the incoming calls you need, you do need a subpeona. The same is true with the other carriers, so changing carriers won't solve that issue for you.

You should give your full story before trying to blast a company especially when you don't umderstand the reasons behind it.

Yes, I work for cellular phone company, (not US Cellular...though I was a customer of theirs before I worked for a cell phone co.) but we have the same policy....so the info i provided is true.

Of course you would pay a early termination fee if you cancel before the contract is out & you would be an idiot if you thought differently.