Complaint Review: US Mortgage Funding - Boca Raton Florida
- US Mortgage Funding 951 Broken Sound parkway #200Boca Raton,Fl 33487 Boca Raton, Florida United States of America
- Phone: 866-977-6950
- Web: http://www.usmortgagefunding.org/
- Category: Loan Modification
US Mortgage Funding Took advantage of a family trying tosve house with false promises,,, Boca Raton, Florida
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I was contacted by US Mortgage Funding in Dec. 2009. After several unsuccessful attempts myself to get HSBC to modify my mortgage, I was told by the representative at US Mortgage Funding that they had a team of people - lawyers, etc, who could work with all banks and in fact had done many modifications with HSBC. And to reassure me I was told that if in fact they could not negotiate a loan modification I would get all my money back. So I believed him and they took $1800 out of my account in 3 installments. From January through March 2010 I never was able to get a status on what they were doing - which in fact was nothing which I found out when I called HSBC to talk to their loan modification department. Basically I was strung along and then in March I finally got a call telling me that HSBC would not do anything else for me (the very same message I got in Dec. 2009) when I tried working with HSBC myself. So in fact there is no "team of people" working on your behalf- just a worker who collects your documents and calls the bank and can do nothing more than you can do yourself. This whole process just delayed me futher and put me in a worse position so I am now losing my house. I was told by Cathy Tenori on May 11 that I would receive my check for the refund on June 11 because they needed a month to "close my file". So I was patient and hoped for the best, but my worst suspicions were confirmed and I have not received the check and I am getting the run-around with no return calls or emails. DO NOT do business with this company as they prey on the hopes of good people who are in financial trouble.
This report was posted on Ripoff Report on 06/29/2010 09:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-mortgage-funding/boca-raton-florida-33487/us-mortgage-funding-took-advantage-of-a-family-trying-tosve-house-with-false-promises-618691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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