Complaint Review: USAA - San Antonio Texas
USAA Incompetent Adjusters San Antonio, Texas
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I was struck from behind from a driver with USAA Insurance.
Upon attempting to have my Vehicle repaired I contacted USAA who said and Adjuster would be contacting me within 72 Hours to Inspect my Vehicle. Thats where the Circus began.
The Adjuster called me after 2:00 pm and stated he would need to see the vehicle the very next morning at 8:00 am due to his scheduled knee surgery and know other time would be convenient for him
I informed him that did not not work with my schedule and he said then I would have to get another adjuster by calling USAA which may take some time.
I was contacted by USAA Greg Wise again to come out and view my Vehicle and he was agitated once again when I explained he would have to come by after 10:00
he agreed and hung up the phone.
I called and spoke to his supervisor Jerrry Pienta who apparently has a worser attitude than Greg Wise
Jerry stated I could drive my car to an approved dealer to verify damages which was a 40 mile trip for myself.
After waiting some time for another adjuster My vehicle was finally looked at wherby I recieved an estimate for damages $ 2322.70 which is far less than the legitimate estimate from Days Chevrolet $ 3504.85
This report was posted on Ripoff Report on 03/01/2010 10:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usaa/san-antonio-texas-78288/usaa-incompetent-adjusters-san-antonio-texas-576028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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