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Report: #845452

Complaint Review: USpassportnow.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Heidi — Ponte Vedra Beach Florida United States of America
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  • USpassportnow.com Internet United States of America

USpassportnow.com only takes your money, deceptive of terms of services, Internet

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Went on this website to get a passport, looks like you are getting everything for $130.00 (i.e passport, shipping expediently, your own passport  specialist.  After getting to the next form, it clearly says that you must now pay the government fees for the passport which is an additional $140.00. 

Called to cancel the service and receive my money back, person who answered said that I could dispute the charges but they have where I agreed to the terms of their agreement, which was actually to let them file the passport.  In small letters it says does not include government fees.  He said he can reimburse $79.00 but not the processing fee it is non-refundable, when I asked for a supervisor he hung up on me.  Will dispute the credit card charges and probably will not get anything in return.  Don't use this website unless you want to give them $130.00.

This report was posted on Ripoff Report on 02/27/2012 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/uspassportnowcom/internet/uspassportnowcom-only-takes-your-money-deceptive-of-terms-of-services-internet-845452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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