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Ripoff Report | Vacation Prom Review - New Port Richey, Florida
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Report: #427159

Complaint Review: Vacation Promotions - New Port Richey Florida

  • Submitted:
  • Updated:
  • Reported By: Santa Fe New Mexico
  • Author Confirmed What's this?
  • Why?
  • Vacation Promotions 6014 US Highway 19N Suite 100 New Port Richey, Florida U.S.A.

Vacation Promotions refused to refund my money New Port Richey Florida

*UPDATE Employee: VP Staff

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I bought a packgage for $498dollars, then three days later rescinded my contract.

Vacation Promotions has refused to refund the money, saying I wrote on the contract when I returned it -- true. I wrote that I did no longer want the contract, and would they please return the money as promised by phone.

Manager Mike Acosta first said yes, will refund, then did nothing. Second phone call: he says the money is not coming back. It's a scam.

Lyle ****
Santa Fe, New Mexico
U.S.A.

This report was posted on Ripoff Report on 02/22/2009 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vacation-promotions/new-port-richey-florida-34652/vacation-promotions-refused-to-refund-my-money-new-port-richey-florida-427159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

VP Staff

AUTHOR: Vp.rep - (U.S.A.)

POSTED: Thursday, June 18, 2009

I would encourage this customer to contact our customer care line, 9am to 10pm, Monday through Saturday, so we may solve this matter. After looking up the name "Lyle Strong" in our database in attempt to resolve this matter, the client in question appears to using an alias.

Feel free to call customer care as we will pay prompt attention to this matter.

Thank you-

VP Staff

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