VERIZON WIRELESS VERIZON VERIZON WIRELESS FRAUD, DECEPTIVE MERCHANDISING, INSURANCE FRAUD Manassas, Virginia

- TO BE ADDED TO ORIGINAL REPORT:

VERIZON WIRELESS PRACTICES DECEPTION OF THE GENERAL PUBLIC AND ALL ITS CUSTOMERS:
When my contract was up, the battery supplied to Verizon Wireless by Kyocera died.  I took the phone to the outlet requesting a replacement battery in order to use the phone which I have paid for to see my stored lists, tell time and set the alarm.  I have that right.  Id purchased the phone from Verizon Wireless.  The rep stated that the battery is no longer manufactured. This is UNACCEPTABLE!  Verizon has the responsibility to store the necessary parts to provide customer satisfaction.  Furthermore, Verizon is never to refuse to repair any of its phones.  Verizon has the responsibility, as any business has, to maintain parts and repair all phones and parts.  Verizon cannot get away with selling trash, then refusing service in saying "we do not repair".  This is carpetbagging.  Verizon refuses to repair, then the manufacturer is bankrupt and the manufacturer says they can't repair.

WHAT ABOMINABLE VERIZON WIRELESS must do to make restitution to me in order to be removed from ripoff report:
- RETRIEVE all phone numbers I had stored in the phone.
- UNLOCK my Blackberry and retrieve and develop all my pictures which I cannot get to because, following installation of a sub battery, Verizon wireless software demanded a passcode!
- Write a check to me for $15000 for all their EVIL EVIL OVERCHARGES..
- From here on, service ALL cell fone problems and disorders and glitches, et al, on the spot.
- Fix my Kyocera phone and my Blackberry phone.  The Blackberry phone a spokesman for the CEO blamed me!!!!!
- All voicemails on ALL phones sold by Verizon are to indicate the date and the time the call came in.  
- One free international call duration one hour.  Verizon cut me off at the airport and never refunded my money .
- One tiny charge if any charge for each picture e-mailed.  Per picture!!  Verizon is charging for every e-mail address inputted!!  This is piracy!!!  Verizon never warns the public nor their clients of this lowdown deceptive practice.  Don't say "read the fine print" {!!!}.  This deception is imoral, evil, heinous and is an abominable practice.  To Verizon, the public is to bleed white.  There is no service evil to be provided.  Potential customers are to lied to, then sucked blood dry.
- All rock noise in kiosks, outlets, stores, outlets owned, leased and rented by Verizon is to cease forthwith.   Verizon is to be VERY ACTIVE in the fight against satan worship.

Until these reasonable demands are met, this report on Verizon wireless will remain on record.  -Rocky                                                                   

C - TO BE ADDED TO ORIGINAL REPORT:

VERIZON WIRELESS PRACTICES DECEPTION OF THE GENERAL PUBLIC AND ALL ITS CUSTOMERS:
When my contract was up, the battery supplied to Verizon Wireless by Kyocera died.  I took the phone to the outlet requesting a replacement battery in order to use the phone which I have paid for to see my stored lists, tell time and set the alarm.  I have that right.  Id purchased the phone from Verizon Wireless.  The rep stated that the battery is no longer manufactured. This is UNACCEPTABLE!  Verizon has the responsibility to store the necessary parts to provide customer satisfaction.  Furthermore, Verizon is NEVER to refuse to repair any of its phones.  Verizon has the responsibility, as any business has, to maintain parts and REPAIR all phones and parts.  Verizon cannot get away with selling trash, then refusing service in saying "we do not repair".  This is carpetbagging.  Verizon refuses to repair, then the manufacturer is bankrupt and the manufacturer says they can't repair.

WHAT ABOMINABLE VERIZON WIRELESS MUST DO TO MAKE RESTITUTION TO ME in order to be removed from ripoff report:
- RETRIEVE all phone numbers I had stored in the phone.
- UNLOCK my Blackberry and RETRIEVE and develop all my pictures which I cannot get to because, following installation of a sub battery, Verizon wireless software demanded a passcode!
- Write a check to me for $15000 for all their EVIL EVIL OVERCHARGES..
- From here on, service ALL cell fone problems and disorders and glitches, et al, on the spot.
- Fix my Kyocera phone and my Blackberry phone.  The Blackberry phone a spokesman for the CEO blamed me!!!!
- ALL voicemails on ALL phones sold by Verizon are to indicate the date and the time the call came in.  - One free international call duration one hour.  Verizon cut me off at the airport and never refunded my money .
- One tiny charge if any charge for each picture e-mailed.  Per picture!!  Verizon is charging for every e-mail address inputted!!  This is piracy!!!  Verizon never warns the public nor their clients of this lowdown deceptive practice.  Don't say "read the fine print" {!!!}.  This deception is imoral, evil, heinous and is an abominable practice.  To Verizon, the public is to bleed white.  There is no service evil to be provided.  Potential customers are to lied to, then sucked blood dry.
- All rock noise in kiosks, outlets, stores, outlets owned, leased and rented by Verizon is to cease forthwith.   Verizon is to be VERY ACTIVE in the fight against satan worship.

UNTIL these demands are met, this report on Verizon wireless will remain on record.  -Rocky                                                                   

Numbers 32:23.   And your sin HAS found you out.  You work for socialist wrecker anti-services.  Advocating drug use is an abomination, shortens the life of those victimized by socialist wrecker liars - wolves in sheep's clothing - Matthew 7.  Listen to Bible believing pastors, not a God hating shrink, socialist wrecker, cps gestapo worker or any in sympathy with such criminals.
Read my exposes.   http://nextaxpro.multiply.com/
And the others.

Those pills your doctor prescribed for you are in the little plastic bottle with your name on the label-take them as instructed, they will help you.

To help the rest of us:  don't forget to add saltpeter to all your foods.  Thanks.

    I know a tremendous amount about you by that statement.  Don't be a braindead donkey.  Don't be a phoney.  Don't be a hypocrite.  If you think VZ is right, then pay me my $5000.   Pay for the phone.  I pointed out everything.  VZ still hasn't made restitution.  If you are sincere, then pay for VZ 's fraud, theft, insurance fraud, lies and all the abominations that VZ commits so abominably each and every day.  You like being ripped off?  OK, then pay me 300 trillion for their theft and defrauding of me.                

a cps gestapo kidnapper.  And a socialist wrecker and a shrink who is in favor of exterminating the population through vaccinations and other poisons to keep the people from questioning the "wisdom" of liberal, abominable communist rule.  Don't ever recommend "meds" again.  Drugs are poison!!  That's why socialist wreckers constantly recommend them!

that I am no longer in the business of dealing with retail customers.The OP definitely has anger and entitlement issues. Without even knowing all the details of this, after reading his mindless rants, I have to side with Verizon.

This guy's out of control.

Call your doctor and tell him/her that you are out of your medication and need a refill.

I think it is important that you realize that Verizon Wireless is a separate company from Blackberry. Verizon gives you the service to use the device you choose to purchase. The manufacture creates the phone to work on the network. Verizon is one of the few companies to honor the manufactures warranty within their stores.

Next this biblical reference you keep on stating throughout your post is not needed. I have my biblical beliefs and never would use it in the terms you do. That is my personal opinion and not one of Verizon Wireless.

We will go back to focusing on the issue at hand. We can all be adults and figure things out without hiding behind terms or religious views. You have a blackberry that has a charging port that is loose. The mini USB port is not known as a port that fails to often. Is it possible that it could? Well of course it is.

You are never forced to purchase a insurance policy. It is recommended with smartphones but it is up to the consumer to determine if it is a need that they need to cover. Each phone sold comes with a one year manufacture warranty that is honored if there is a mechanical failure. Anything outside this is covered with insurance, customer own equipment, full retail pricing or purchasing a certified pre-owned device.

While there are many options to replace your phone I believe with your post and the energy you placed in this post that you feel that the charging port has failed on you. You are upset that others are not listening to your concern. If I was in the same situation I would feel the same way. Verizon Wireless does not want upset customers for something that is an easy fix. If your phone has no physical damage or liquid damage and the port is loose (not completely removed from the phone) and within a year of purchase I invite you to contact me.

I apologize that RIM has not returned your calls either. You have to realize that a consumer that leaves messages like your post is not the most desirable to keep. You get more with positive actions. Again this is my opinion and not Verizon Wireless. If you quote biblical words then you need to look at it as a whole. Treat your neighbors as you want to be treated and turn your cheek.

Now back to Verizon again. If you feel that your phone has no physical damage and no liquid damage and you are within a year from purchase then I would like you to contact me. You can email me at jose.diaz@verizonwireless.com. We can discuss the specifics of your situation and determine how we can help you get a working phone.

Just know I am not going to yell and call you out for anything. I believe that the customer is truly the center and key component to Verizon's success. I would not want to lose you and create a situation that makes my company look bad in any light. There are always solutions that we can meet on the same terms. I hope you contact me about this matter.

Respectfully,

Jose Diaz
Oakland Pointe Verizon Wireless
jose.diaz@verizonwireless.com
248-915-8516

You're a liar!!!!!!!!!!!!!!!!!!!!   I did not break the phone.  I already explained the RIMM phone sold to me by Verizon was a hunk of junk.  I already explained that it lasted only 4 months.
   If you were sincere, you would make restitution to me for your lies and slander!!  At the very least, you would buy a battery for me on eBay as I also pointed out that I can't even turn the blackberry on.  The thing is worse than worthless as the pics I snapped are gone and I can't make any calls, much less the int'l calls I was promised by Verizon.
   Get off your rock noise, TV, marijuana and sodomy, you f****t!  Repent!! Turn or burn and make restitution to me.  Put your money where your mouth is.  you LIED LIED LIED when you said a hunk of junk not honoring the warranty by Verizon, etc, was not a ripoff!  You are the stupidest moron on the planet or the biggest LIAR LIAR LIAR or both, probably both.   Maybe you're an apologist for ripoff telecommunications companies.

Just where did I lie?  You broke your phone.  The charging port is loose, which means you forced your charger into the port, making it come lose.  Those are the FACTS per your own words!

I'm done responding to you anyway.  Your last response was something I would expect from a 5 year old.  Own up to the fact that you broke your phone, you were mad because it wasn't covered under warranty, so now you chose to blame everyone but yourself.  Grow up and take responsibility for your actions.  I'm done with this report.  CASE CLOSED.

  You criminal, heinous abominable liar!!!   You did not read.  I explained very thoroughly about the fraud "warranty" and the fraud "insurance".  THOU SHALT NOT BEAR FALSE WITNESS!!!   You lied!!!!  when you said I broke it!!   I did not break it.  The warranty is supposed to be a warranty and it is not in VZ evil, conniving, sniveling, sodomite, slimy, pond scum fraud.  You lied!!  Put your money where your mouth is!  You LIED LIED LIED!!  You committed raucous slander!!  You're a criminal.  Pay me what thou owest!!  You owe me $45 M for raucous, criminal, abominable, vile slander! -Rocky

You are the delusional one.



The included warranty is for ONE YEAR!.  Every phone carries a 1 year manufacturer warranty.  Any physical damage, INCLUDING A DAMAGED CHARING PORT is not covered under warranty.  You have Asurion insurcance, fine.  Call Asurion and file a claim, pay the deductable and you will get a replacement phone. 



Also, it sounds like you didn't read your warranty when you purchased your phone and read the insurance information.  You broke your phone, pay the deductable and be done with it.  Don't blame VZW for your carelessness with your phone.

You obviously did not read my expose of VZ at all.  Also, a cell phone, which includes Blackberries, is expected to last.  I had to go back to an old VZ phone I've had for 6.5 years.  The warranty is supposed to be included - you are paying for one - and insurance is a fraud as, when a phone is brand new, the idiots are supposed to replace it when it breaks down within 5 years.  Mine  broke down in 4 months.  As explained, the plug in was so junky, it broke in only 4 months.  Total ripoff, piracy and fraud.  Be zealous therefore and repent.  don't be a phoney.  If you think VZ is so great, give me a new Blackberry since VZ won't and Blackberry NEVER answers myinquiries.

the WORTHLESS insurance!

Don't use verizon!

First of all, you are NOT REQUIRED to purchase insurance when you buy a phone.  Every phone comes with a 1 year manufacturer warranty that covers manufacturer defects.  The insurance is just that, an insurance policy.  It covers things the warranty will not, such as lost or stolen, physical damage or water damage. The fact that they would not replace your Blackberry tells me that you had physical damage of some sort and the warranty wouldn't apply.

Also, cell phones ARE NOT expected to last 5-10 years.  Get real.  Cell phones are pretty much disposable nowadays lasting probably 2 years at best. 

I need more information about your problem, like what exactly is the problem with the phone.  If it was a manufacturers defect and outside the 1 year warranty and you do not have insurance, you are not entitled to a replacement.  And you will not get a "new" phone as a replacement.  You would get a refurbished phone.  It's in your warranty policy, and no you don't deserve a new one.

same home town I just paid early termaition just to never have Verizon again,

the late is that you do not need the home phone and have fios number great they just one more rip-off by Verizon just go ask even the manager can not tell you. well there buddy just show up every Saturday you can and as people there opinion of your deal as you wait hours to get waited on. than just start over they not even remember you till the 4th time talking to you also  it great to get there 5 min before closing holidays the best and go over the same issues over and over.