Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1263715

Complaint Review: Verizon Wireless - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Unhappy Verizon Customer — North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Verizon Wireless Nationwide USA

Verizon Wireless Data utilization being counted wrong. Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I'm having the same issue that others have reported with Verizon and how they count data.  I had Verizon in prior to 2013 and data usage was not be a problem then.  I left Verizon in May 2013 to go to T-Mobile.  The coverage was horrible with T-Mobile so we came back to Verizon in July 2015.  Since we have been back with Verizon, we have had to pay overage charges for data each month. 

My most receent problem.....I used 1.5 GB of data the last billing period.  I have set my data limit at 1.5GB for my phone.  My new billing period started Oct. 24.  Today is Oct 26, I got a message from Verizon at 3:08pm saying I have used 50% of my data already....in 2 1/2 days!!!  I've been sitting here at work where I'm connected to my work wifi.  I disconnected the wifi for about 20 minutes today around 2:30pm  and then I reconnected the work wifi.  At 3:15pm, I got another message from Verizon saying that I have now used 75% of my data and that I am now at 1.125 data used for this new billing period.  What the heck is going on? How did I use 1.5GB all of last billing period and in 2 1/2 days I have used 1.125GB of data.  I don't stream music or watch movies. I don't have many apps.  I may occasionally watch a 2 or 3 minute FB video but I haven't even done that today.

I contacted Verizon and they say they will investigate to find out what caused the sudden increase with the data usage.

If anyone knows of any class action lawsuits pertaining to this issue, please let me know. 

This report was posted on Ripoff Report on 10/26/2015 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/nationwide/verizon-wireless-data-utilization-being-counted-wrong-nationwide-1263715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now