Report: #1347455

Complaint Review: Verizon Wireless

  • Submitted: Tue, January 03, 2017
  • Updated: Tue, January 03, 2017
  • Reported By: Its the Spy — Lakeland Florida USA
  • Verizon Wireless


Verizon Wireless They are trying to rip mr off, not going to work, just going to cost them. Nationwide

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Verizon proves again and again how they rip people off.I run this Little door company and supply a few cell phones for some of the employees. We don't usual have a contract on the cell phones. We will call 662 phone was bought and paid cash for, an I-phone. I bought insurance on it. Salesman said if its lost or get destroyed they will have the insurance company replac it.

It was dropped and did not work, they told me the insurance didn't cover that (WHAT?) So I bought another one, bought insurance on it, same thing, after was about nothing they said they would send another phone, it turned to be a used on and the ringer didnt work. So in 3 months I bought 3 phones at a cost of $600 each and havge one the ringer don't work.

I went thru this with them on several phoned. One I paid cas for $550. as I was leaving a customer runs into me out front, the phone drops to the sidewalk and breaks, they wouldn't do anything to help, had to buy another one. Went to get my wife an I-Phone, he said $33 per month, no contract. I said I'll pay cash.

Now they tell me I have a contract and can't drop the service, if that's what they call it.Last month I switched all the phones to Verizon prepay accounts. Today I get a bill for $1286 from Verizon. I called, was told it was a early termination fee. (WHAT?) I'm still with Verizon, I just switched method of paying to prepaid, I had no contract with them anyway. Well, we'll see what the Circuit Judge has to say about it.

Over all we have about 35 phones and several 800,888,866 numbers, after this month Verizon won't have any of them any more. Today I get a letter from Verizon saying I can make my house phone a verizon cell phone, that's nice after they sold it to Frontier and now going to steel the phones back, nice people.

This report was posted on Ripoff Report on 01/03/2017 07:12 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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