Complaint Review: Verizon wireless
Verizon wireless Upgrade to hell Nationwide
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I used to have a Samsung Galaxy s5 I loved the phone, I really did. I had extra batteries it was the perfect size etc. When the note 7 came out I decided to upgrade, of course then I was told that I had to return the phone for anow exchange. I told them I just wanted my old phone back, they said no. So I went with the s7 edge, it blows compared to the note 7 also they must've given me a refurbished model as the speakers are warped and the GPS does not function at all. They disabled my phone and told me that I would get a box in a few days to return it. I waited 3 weeks no box came so I tossed the note7. A week later their box finally came. Then verizon sent me a message that I would have to pay for the note 7. So now I have to pay 1000 dollars for a disabled note 7 I don't have and I am paying 800 dollars for a defective s7 edge that I never wanted in the first place. No one at Samsung or verizon can or will help me. F verizon jacked me for 1800 to get a broken phone. Do not do business with these people! They do not care about their customers.
This report was posted on Ripoff Report on 02/02/2017 05:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/nationwide/verizon-wireless-upgrade-to-hell-nationwide-1353693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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