NOTICE! Those consumers located in the European Union, effective 5/24/2018 due to the GDPR, citizens of any GDPR applicable country or anyone sitting in, or operating from, such country are prohibited from using this site. Read our Terms of Service to learn more. By using our site you understand and agree to these terms. Don't blame us... blame Europe! This site uses cookies to store information on your computer which may track your browsing behavior on our site and provide you with ads or other offers that may be relevant to you. Some are essential to make our site work; others help us improve the user experience. Read our Privacy Policy to learn more.

Report: #1400398

Complaint Review: Verizon Wireless - Nationwide

  • Submitted: Fri, September 15, 2017
  • Updated: Sat, September 16, 2017
  • Reported By: Daniel — Ocoee Florida USA
  • Verizon Wireless


Verizon Wireless Verizon won't address deteriorization of signal other than to try to sell additional equipment. Nationwide

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 In August, 2016 I switched to Verizon Wireless because of poor signal strength in my densely populated central Florida community. The Verizon sales associate showed good coverage based on my address. I bought 6 devices and 6 lines. Service was great, and I had no dropped calls. Several months later, calls at home are at times not received, dropped frequently, and the first 7 seconds of most calls are silent. I chatted online with customer service, and they asked about the season of my purchase. They told me that the change in the number of leaves on the trees based on seasons is likely to blame. Not likely here in central Florida. They then told my that i am in a marginal coverage area. Other than WIFI calling, purchasing additional equipment (yes at my expense), was their only option. I explained that previous carriers offered such equipment at no charge if their signal was weak at the home location. This is not an option at Verizon. I explained that I was shown my coverage was good when I moved to Verizon, yet he was now telling me that my coverage was marginal, and Verizon would not assist without additional expense. I am willingly paying 60% more for Verizon than previous carriers. All I want is reliable coverage which I had upon startup with Verizon. I suggested that I might need to find another provider, and asked for my payoff amount. They provided the amount and offered no other solution. Horrible service; not what I expected as a previous customer. I will likely change. Don't use Verizon; a costly lesson learned.

This report was posted on Ripoff Report on 09/15/2017 08:39 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!