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Report: #912413

Complaint Review: Verizon Wireless - Spokane Valley Washington

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  • Reported By: Tom Watson — Spokane Washington United States of America
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  • Verizon Wireless 15106 E Indiana Ave Ste A Spokane Valley, Washington United States of America

Verizon Wireless Mobile hotspot ripoff Spokane Valley, Washington

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Verizon Ripoff!  Beware that when you upgrade your phone they will try to give you a devise for "Free!" that serves as a mobile hotspot.  It's not free!  They assign a new number to it and then begin billing your account for the new number.  They then want $175 to remove it from your account.  I got my new phone on June 28th.  I didn't know until July 15th billling what they had done.  Their customer service said after numerous conversations with the "supervisor" that more than 14 days had passed so I couldn't return it.  In the meantime the devise, which was charged when I got it, was left in my car and was accessible to anyone logging into it which they did.  192 megs of service were recorded.  This scheme was by design.  Verizon is dishonest at best and a rip off to put it kindly.

This report was posted on Ripoff Report on 07/15/2012 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/spokane-valley-washington-99216/verizon-wireless-mobile-hotspot-ripoff-spokane-valley-washington-912413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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