Complaint Review: Victoria's Secret - Columbus Ohio
- Victoria's Secret victoriasecret.com Columbus, Ohio U.S.A.
- Category: Specialty Stores
Victoria's Secret Victoria's Secret ripoff for return Columbus Ohio
*Consumer Suggestion: Here's what happened
I recently returned two defective items to Victoria's Secret, they were received 6 days later and I kept waiting for my refund amount to show up on my bank account. After 3 weeks of unresponsive emails, I called only to find out that, because of a discount I received, they refused to give ANY refund. They did not even try to give a credit for the amount, never informed me of the situation - just did not give a refund of any kind. Their response was "Well, you didn't really pay for them to begin with". On top of that, they CHARGED me the $5.99 fee for returning THEIR defective items.
I spent $250 on items that, since returning the two items, all but 2 have been defective. Their lingerie falls apart, even if you follow all of the instructions for washing them. I will NEVER shop with them again!
Pueblo West, Colorado
This report was posted on Ripoff Report on 03/11/2009 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/victorias-secret/columbus-ohio-43216-6589/victorias-secret-victorias-secret-ripoff-for-return-columbus-ohio-433066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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