Victoria's Secret Victoria's Secret ripoff for return Columbus Ohio

I understand that you may feel upset, but other than the defective garments, they were in the right here.  You used their tiered coupon right?  Let's say you purchased $250 dollars worth of stuff and got $75 off that with their coupon.  If you return $35 worth of stuff, you will not get a refund.  Doing so will have brought you under the $250 dollar threshold, which would have made your coupon invalid.  They would have given you $75 off a $215 purchase, not $250.  If you were to return $76 of merchandise, your refund would have been $1.  If you went to a store that had a buy one pair of shoes, get one pair free, you are getting a free item.  If you were to return one of those pairs of shoes, you would not expect a refund would you?  No because then you would have gotten a pair of shoes free.  That's basically what's going on here.  If they had given you a refund, then they would have basically paid you for one of their items.  See where I'm going here?  A better option would have been to send it back as an exchange.  That way you still get the item basically free.  BTW, I am not an employee in any way of Victoria's Secret, I am just the queen of coupons and finding deals! :)