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Report: #449578

Complaint Review: Video Professor - Denver, Colorado Nationwide

  • Submitted:
  • Updated:
  • Reported By: Rifle Colorado
  • Author Confirmed What's this?
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  • Video Professor Nationwide U.S.A.

Video Professor Did not put my refund back into my bank account Denver Colorado

*UPDATE Employee: V.P. Response

*Author of original report: Video Proffessor

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I signed up, bought the video professor learn Excel paid in full.Then they sent me advance Excel I did not want it sent it back immediate and then called,upon calling I was told I was supposed to call someone to let them know I was sending it back. I did not see this information. However they told me the 2nd time I called that they had recived the item and it would be 21 days before they could return funds into my account. They took the $189.00 out of my bank account before I even recieved the product and have a chance to look at it as they advertise. Now it's been over a month I have called several times and get a run around. Still No money returned to my account. I have several other charges on my account from them as well. I'm not happy at all with this company and have also canceled my membership.
I want my money!

Rifle, Colorado

This report was posted on Ripoff Report on 05/07/2009 10:14 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee

V.P. Response

AUTHOR: Anne - (U.S.A.)

POSTED: Monday, June 08, 2009

V.P. is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day.

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#1 Author of original report

Video Proffessor

AUTHOR: Karen - (U.S.A.)

POSTED: Monday, May 18, 2009

It has been a month and 10 days and I still have not recieved the refund for product I returned. I was told 21 days now they do not return my phone calls and I still have not been refunded last conversation with a rep. he was very rude. I had my lawyer call as well and they were rude with her as well.

Anyone got any idea's how I get my $189.95 the stole from me???

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