Video Professor ripoff haven't returned my money Internet Nationwide *EDitor's Suggestions on how to get your money back!

I agree that the Video Professor offer is misleading. However, they do tell you what they are doing if you read EVERYTHING in the package they send. I am only out the postage cost.

I was near the end of the 30-day return deadline. I called the return phone number and after 15 minutes or so talked to a person. I told him I needed a return authorization number. I eventually got it after refusing his offer to send another course for free if I didn't make him refund the charge. I also told him to cancel the subscription, so they wouldn't send any more. I sent the all disks back (even though he said I only had to send 1 disk back). I sent it with a tracking number so I could verify that it was received. Although, he said they would credit my account within 15 days of receiving the disks, they did it in three days.

I discovered that my daughter had ordered a course when I saw the 6.95 and then the 69.95 charge show up on the credit card. (I was lucky I looked at my statement on-line or I would have missed the 30-day return deadline.) She had just set it aside and was going to look at it later. We have a Macintosh, so the courses would not have worked anyway.

I agree that the Video Professor offer is misleading. However, they do tell you what they are doing if you read EVERYTHING in the package they send. I am only out the postage cost.

I was near the end of the 30-day return deadline. I called the return phone number and after 15 minutes or so talked to a person. I told him I needed a return authorization number. I eventually got it after refusing his offer to send another course for free if I didn't make him refund the charge. I also told him to cancel the subscription, so they wouldn't send any more. I sent the all disks back (even though he said I only had to send 1 disk back). I sent it with a tracking number so I could verify that it was received. Although, he said they would credit my account within 15 days of receiving the disks, they did it in three days.

I discovered that my daughter had ordered a course when I saw the 6.95 and then the 69.95 charge show up on the credit card. (I was lucky I looked at my statement on-line or I would have missed the 30-day return deadline.) She had just set it aside and was going to look at it later. We have a Macintosh, so the courses would not have worked anyway.

I agree that the Video Professor offer is misleading. However, they do tell you what they are doing if you read EVERYTHING in the package they send. I am only out the postage cost.

I was near the end of the 30-day return deadline. I called the return phone number and after 15 minutes or so talked to a person. I told him I needed a return authorization number. I eventually got it after refusing his offer to send another course for free if I didn't make him refund the charge. I also told him to cancel the subscription, so they wouldn't send any more. I sent the all disks back (even though he said I only had to send 1 disk back). I sent it with a tracking number so I could verify that it was received. Although, he said they would credit my account within 15 days of receiving the disks, they did it in three days.

I discovered that my daughter had ordered a course when I saw the 6.95 and then the 69.95 charge show up on the credit card. (I was lucky I looked at my statement on-line or I would have missed the 30-day return deadline.) She had just set it aside and was going to look at it later. We have a Macintosh, so the courses would not have worked anyway.

I agree that the Video Professor offer is misleading. However, they do tell you what they are doing if you read EVERYTHING in the package they send. I am only out the postage cost.

I was near the end of the 30-day return deadline. I called the return phone number and after 15 minutes or so talked to a person. I told him I needed a return authorization number. I eventually got it after refusing his offer to send another course for free if I didn't make him refund the charge. I also told him to cancel the subscription, so they wouldn't send any more. I sent the all disks back (even though he said I only had to send 1 disk back). I sent it with a tracking number so I could verify that it was received. Although, he said they would credit my account within 15 days of receiving the disks, they did it in three days.

I discovered that my daughter had ordered a course when I saw the 6.95 and then the 69.95 charge show up on the credit card. (I was lucky I looked at my statement on-line or I would have missed the 30-day return deadline.) She had just set it aside and was going to look at it later. We have a Macintosh, so the courses would not have worked anyway.

I read video professor's rebuttal and they LIE the money returned was NOT in my account until the 20th I checked every day plus by the time we had recieved the products and called them about the fact that we were returning them imeddiatly we had already been billed. Let alone the fact that they did not return my call as I was told would happen when I called the 800 number also from the third to the 15th is over 10 days and at that time we were still told it would take another 10 to 15 days until threatening to report them to this site and the bbb. So in my opion they are still liars and rip-offs

I read video professor's rebuttal and they LIE the money returned was NOT in my account until the 20th I checked every day plus by the time we had recieved the products and called them about the fact that we were returning them imeddiatly we had already been billed. Let alone the fact that they did not return my call as I was told would happen when I called the 800 number also from the third to the 15th is over 10 days and at that time we were still told it would take another 10 to 15 days until threatening to report them to this site and the bbb. So in my opion they are still liars and rip-offs

In response to Marty from Jamieson, Oregon: Our records indicate that an online order was placed on February 8, 2004 by Gary. The Video Professor lessons were shipped on February 11, 2004. After the 10-day review period, which was explained on the ordering site, the lessons billed $69.95 on February 28, 2004. Our records indicate that on March 3, 2004, the customer contacted us and stated that they had returned the lessons. Our Customer Service Representative informed the customer that the lessons were received at our warehouse on March 2, 2004, and a refund would be issued within 10-14 days. The $69.95 charge was refunded on March 17, 2004.

Well,I cann't belive it! I actually did get my money back in my account from Video Professor-goes to show if you threaten the jerks with this web-site and the Better Business Bureau it really does get their attention! Don't let any of the rip-off companies get away with it!

it's now been the 72 hours we were told our refund would be back in our bank by. and guess what-no money! will report daily until they keep their word, let's see how long they think 72 hours is

well day 2 since being promised to have my money returned within 72 hours-and guess what NO MONEY so here's the promised action i gave them, reported every day until that is fulfilled have a good day everybody and stay away from VIDEO PROFESSOR'S so called free trial period.