Complaint Review: Video Professor - Denver, Colorado Nationwide
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- Author Confirmed
- Video Professor Nationwide U.S.A.
- Phone:
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- Category: Tutoring
Video Professor Sent product back within 10 days still charged $189 - what a SCAM Denver Colorado
*UPDATE Employee: V.P. Response
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On 5/4 I purchased a Video Professor Digital Photography course. When I received it, it was no more intensive than the book that comes with the camera so I immediately called them and said it wasn't for me. I was told it was "no problem" and I returned it - at my expense - with delivery confirmation. They received the product on 5/12. On 5/18 I was charged $189 for my purchase, when I phoned I was told that they didn't have anything checked in for me yet but when and if they receive it I will get a refund. I didn't want my credit card charged in the first place, which is why I canceled and returned the product. This company is NOT reputable. I also see that the owner is trying to sue people who bash them online. Well, this is NOT a bash, it is the TRUTH, something that the good people at Video Professor don't understand.
Goodecruiser
Liverpool, New York
U.S.A.
This report was posted on Ripoff Report on 05/21/2009 04:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/video-professor/nationwide/video-professor-sent-product-back-within-10-days-still-charged-189-what-a-scam-denver-c-453957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
V.P. Response
AUTHOR: Anne - (U.S.A.)
SUBMITTED: Monday, June 08, 2009
V.P. is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day.
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