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Report: #1286466

Complaint Review: VL Health - Internet

  • Submitted:
  • Updated:
  • Reported By: Tabby — Darien Georgia USA
  • Author Confirmed What's this?
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  • VL Health Internet USA

VL Health Added unapproved charges to my personal account Darien, Georgia Internet

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 I responded to an email about receiving a free trial of Metamatrix and another supplement but you only pay for the shipping. I should have known then that the company was a scam when I received two charges for shipping. I called the company to be advised that the supplies come in two separate shipments. LIE #1!! The shipment came in one package, standard mail! After I tried the product, I broke out in hives and called to report the cases. I was on hold for 25 minutes and decided to have them call back, which didn't happen! I called back again, this time same as the last but they returned the call and stated to throw out the product since I opened it. I recently received a charges for recurrent supplement. I was ticked! LIE #2 CSR stated since I opened the product that I was responsible for the whole charge. I explained my previous phone conversation and the response was that they apologize but they couldn't refund my money! I'm going to the bank to cancel my debit card over this issue! Now the inconvenience is mine! VL Health falsely advertised free product and took advantage of individuals who wanted to try a product to lose weight and help give energy! Lies!

This report was posted on Ripoff Report on 02/09/2016 05:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vl-health/internet/vl-health-added-unapproved-charges-to-my-personal-account-darien-georgia-internet-1286466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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