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Report: #1293434

Complaint Review: VL Health - Internet

  • Submitted:
  • Updated:
  • Reported By: anonymous — Midway Kansas USA
  • Author Confirmed What's this?
  • Why?
  • VL Health Internet USA

VL Health Recurring charge scam! Scottsdale Internet Arizona

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I saw an ad for eye cream and face cream that supposedly had alot of good reviews for getting rid of wrinkles and such. The website said you could try the products for the cost of shipping. Not once throughout the whole ordering process did it ever say it was recurring or that there would be extra charges.

I got two charges for each item; $1.95 and $3.95. Now a couple weeks later I find two more charges on my credit card for $69.95 and $49.95.

I called the # on the website and it didn't ring for the first two tries and then I finally got through to someone. I explained that I wasn't willing to pay that kind of money and that it was a ripoff since I wasnt aware of the extra charges. The lady said that it is in the "terms and conditions".

I told her it was ridiculous because there is nothing during the whole checkout process. She tried to get me to stay on the program by offering to discount my future purchases, but I refused and threatened to dispute it with my card company. She finally relented and refunded Half price on each item which is all I could probably hope to get so I agreed. and also cancelled the auto ship.

 

This report was posted on Ripoff Report on 03/13/2016 06:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vl-health/internet/vl-health-recurring-charge-scam-scottsdale-internet-arizona-1293434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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