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Report: #288782

Complaint Review: Voip.com - Indian Harbour Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Pensacola Florida
  • Author Confirmed What's this?
  • Why?
  • Voip.com 1300 Pinetree Dr #12 Indian Harbour Beach, Florida U.S.A.

Voip.com is a fraudulent company that does not provide service offered Indian Harbour Beach Florida

*UPDATE Employee: voip.com ripoff

*UPDATE Employee: voip.com ripoff

*UPDATE Employee: voip.com ripoff

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I signed up for this service in November of 2007. I was charged $45.00 for equipment which did arrive in a timely manner.

The day service was connected, I tried it and it did not work. I could not get any calls to connect. I tried for 3 days (over Thanksgiving weekend).

The following business day, I canceled and was charged $41.99 for a cancellation fee. I challenged the fee and was told that because my number was ported, the 30 day money back guarantee does not apply. Since the service never worked for me, there is no way to know if my number was ported, so I disputed all charges with my credit card company.

I am currently looking at taking action against this so called 'company' with a class action lawsuit. If anyone has already started this, please let me know.

If you look at the address of the company on Google Earth, it is in a residential neighborhood, which helps confirm my suspicion that voip.com is probably a couple teenagers working out of their parents garage.

Mike
Pensacola, Florida
U.S.A.

This report was posted on Ripoff Report on 12/04/2007 02:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/voipcom/indian-harbour-beach-florida-32937/voipcom-is-a-fraudulent-company-that-does-not-provide-service-offered-indian-harbour-beac-288782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

voip.com ripoff

AUTHOR: Nigel - (United Kingdom)

POSTED: Tuesday, December 18, 2007

I might be able to assist you with your complaint.

I do however, have to be careful, as I could be sued for relaesing this information.

If you or anyone esle can provide the details that appeared on your credit card statement, then it will help me know for sure. I do not require your account details, just the text that appears next to the charge.

The charge would look similar to the example below:

$39.95 LSpay.com 866-220-0337

If enough people respond, then a class action suit can certainly be initiated.

I was stiffed by these lot as well.

Nigel
(((email redacted)))

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#2 UPDATE Employee

voip.com ripoff

AUTHOR: Nigel - (United Kingdom)

POSTED: Tuesday, December 18, 2007

I might be able to assist you with your complaint.

I do however, have to be careful, as I could be sued for relaesing this information.

If you or anyone esle can provide the details that appeared on your credit card statement, then it will help me know for sure. I do not require your account details, just the text that appears next to the charge.

The charge would look similar to the example below:

$39.95 LSpay.com 866-220-0337

If enough people respond, then a class action suit can certainly be initiated.

I was stiffed by these lot as well.

Nigel
(((email redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Respond to this report!
What's this?

#1 UPDATE Employee

voip.com ripoff

AUTHOR: Nigel - (United Kingdom)

POSTED: Tuesday, December 18, 2007

I might be able to assist you with your complaint.

I do however, have to be careful, as I could be sued for relaesing this information.

If you or anyone esle can provide the details that appeared on your credit card statement, then it will help me know for sure. I do not require your account details, just the text that appears next to the charge.

The charge would look similar to the example below:

$39.95 LSpay.com 866-220-0337

If enough people respond, then a class action suit can certainly be initiated.

I was stiffed by these lot as well.

Nigel
(((email redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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