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Report: #114135

Complaint Review: Wachovia Corporation - Charlotte North Carolina

  • Submitted:
  • Updated:
  • Reported By: ashburn Virginia
  • Author Not Confirmed What's this?
  • Why?
  • Wachovia Corporation 301 South College Street Charlotte, North Carolina U.S.A.
  • Phone: 704-590-0000
  • Web:
  • Category: Banks

Wachovia Corporation rip-off! They have a questionable practice of applying fees! Charlotte North Carolina

*Consumer Suggestion: Don't Rely on ATM to Balance

*UPDATE Employee: close your account

*UPDATE Employee: close your account

*UPDATE Employee: close your account

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I have to agree with the numerous other folks who have the unfortunate opportunity to be a Wachovia customer. Wachovia continutally rips off their customers by their questionable practice of applying fees!! On 21 Oct 2004, my "available" balance up until midnight that day was $605. Available as defined by Wachovia is "Transactions that have been authorized but not yet posted are included".

On 22 Oct 2004, I viewed my account online just to find that I had been charged overdraft fees posted 21 Oct. How do I get overdraft fees when all day on 21 Oct, I had a positive available balance. Easy, there was a check for $625 that came in sometime on 21 Oct. It was not physically posted until after midnight 21 Oct but they use 21 Oct as the posting date. All of a sudden, my $600 available balance went down to -$20. How very very clever of them.

Wachovia is in no way customer service oriented, just look at their previous rebuttals. Has any of them given out their business phone number and asked the customer to call so they can find a way to help them. Guaranteed you wont see that happen. No matter, I'm moving on to another bank, one with less questionable business practices.

Theresa
ashburn, Virginia
U.S.A.

This report was posted on Ripoff Report on 10/22/2004 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wachovia-corporation/charlotte-north-carolina-28288/wachovia-corporation-rip-off-they-have-a-questionable-practice-of-applying-fees-charlott-114135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Suggestion

Don't Rely on ATM to Balance

AUTHOR: John - (U.S.A.)

POSTED: Tuesday, October 26, 2004

First of all midnight eastern time is still the day before in the restr of the country. Wachovia posts just like any other bank at a set time. This could easily have showed as the day before.

Also, were there checks that could've hit to cause the overage. I have noticed on my account at another bank that not every credit transaction comes immediately off your available amount.

Don,t rely on the bank to keep your balance. You had to be aware of what was out there that hadn'r hit yet. It is up to you to track your own account. I agree with D and you should close your account and deal in cash if you can't keep track yourself.

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#3 UPDATE Employee

close your account

AUTHOR: D - (U.S.A.)

POSTED: Monday, October 25, 2004

If you can't keep good records on where you spend your money, and don't know how much you have left, please close your account and pay for everything with cash. That should stop all of the bank fees. Have a nice day.

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#2 UPDATE Employee

close your account

AUTHOR: D - (U.S.A.)

POSTED: Monday, October 25, 2004

If you can't keep good records on where you spend your money, and don't know how much you have left, please close your account and pay for everything with cash. That should stop all of the bank fees. Have a nice day.

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#1 UPDATE Employee

close your account

AUTHOR: D - (U.S.A.)

POSTED: Monday, October 25, 2004

If you can't keep good records on where you spend your money, and don't know how much you have left, please close your account and pay for everything with cash. That should stop all of the bank fees. Have a nice day.

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