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Report: #280723

Complaint Review: WAMU Washington Mutual - Seattle Washington

  • Submitted:
  • Updated:
  • Reported By: state university Arkansas
  • Author Confirmed What's this?
  • Why?
  • WAMU Washington Mutual 1301 2nd Ave. Seattle, Washington U.S.A.

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I have had 2 WAMU cards. The first time they decresed my credit limit with out reason. ( they said I became a incresed credit risk ) I have done nothing but pay my bills on time. Well the decresed it to the point when my next intrest posted I would have been over my limit. I do not max out my cards. Well I payed off that card over 2 months and closed that account. That was over 8 months ago.

Well stupid me I thought it might have been a rare accurence so I applied for a card with a 0% intro for balance transfers. I was like yay!!! Well that was 2 months ago I have still not receved my new card. I now have a over due balance, because I did a $1,200 balance transfer. I can not pay online because I do not have a account information. I can pay over the phone BUT it will cost me $19.50. They have already notified the crdit bureau that I have a past due balance.

I have contacted WAMU 6 times now trying to get my card mailed to the right address. I still have not receved my card. The 'customer service' is VERY rude. They sent me to the fraud department... I DO NOT KNOW WHY!!!! And nether did the lady to whom I was transfered. I was on the phone this time for 2 hours, and still do not have this resolved.

We will see if I get my card this time. The supervisor Eddie was very nice and once again assured me that my card would be here by Friday. Well the catch is I had to have them send it to another address, not my home. I will have to drive 45min to another town to get the card from my inlaws house.

The number I have listed above for WAMU is the main office switch board. I have also filed a complant with the BBB. And I will be trying to contact a lawer about this.

If any lawers read this please post and tell me if ther is anything I can do to keep my credit from being hurt by this.

Samantha
state university, Arkansas
U.S.A.

This report was posted on Ripoff Report on 10/24/2007 07:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wamu-washington-mutual/seattle-washington-98101/wamu-washington-mutual-screwing-with-my-credit-score-and-my-life-seattle-washington-280723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#5 Author of original report

Wamu update to my dismay

AUTHOR: Samantha - (U.S.A.)

POSTED: Friday, November 09, 2007

Well I have my Card now... I still do not have anyting on my account on when a payment is due or what the payment amount should be... But I am encuring late fees.. I have been trying to call them but no one will talk to me.. I dont know what to do.. I am a single mom and in school full time.. The last thing I need is one more thing to weary about.

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#4 Consumer Suggestion

File a complaint witht the Office Of Thrift Supervision

AUTHOR: Laurie - (U.S.A.)

POSTED: Friday, November 09, 2007

They withheld payment information from me as well, making it impossible to make a payment. Get the government involved or they will not resolve it.

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#3 Consumer Suggestion

File a complaint witht the Office Of Thrift Supervision

AUTHOR: Laurie - (U.S.A.)

POSTED: Friday, November 09, 2007

They withheld payment information from me as well, making it impossible to make a payment. Get the government involved or they will not resolve it.

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#2 Consumer Suggestion

File a complaint witht the Office Of Thrift Supervision

AUTHOR: Laurie - (U.S.A.)

POSTED: Friday, November 09, 2007

They withheld payment information from me as well, making it impossible to make a payment. Get the government involved or they will not resolve it.

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#1 Consumer Suggestion

File a complaint witht the Office Of Thrift Supervision

AUTHOR: Laurie - (U.S.A.)

POSTED: Friday, November 09, 2007

They withheld payment information from me as well, making it impossible to make a payment. Get the government involved or they will not resolve it.

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