Warrior Custom Golf ripoff, the head of the club goes further then the ball went. Now I still have the shaft and the handle in my hands and can't believe what just happened. the kicker - still no refund! Irvine California

Our test play period is 45 days from the date of receipt. All we ask is that our customers give the club/s a fair evaluation and generally they receive something free for their time. We do charge the credit card a wholesale cost for the time our product is in there hands and they have the right not to participate. In our industry there will always be room for error. We know that defective products will exist regardless of how much care goes into the production and quality control. It seems to me that had this customer been a little more open minded he would have probably not only received a replacement and the freedom to start his test play again but most likely based on our normal business practices, he would have gotten a discount or free club in the end should he had decided to keep his replacement. Warrior has several hundreds of thousands of customers and would much rather bend over backwards to restore a situation that is non optimum for a customer than to beat him out of a couple hundred bucks. One happy guy may only tell a freind, but 1 unhappy guy will tell...Well you see. Maybe this individual never gave Warrior a chance to help. p.s Golf magazine does not supply us with names.

I responded to the Warrior ads like the others that have written here. I got the woods, liked them, but couldn't afford them. When I called to send them back, tey negotiated a deal with me that I couldn't refuse that included them sending me additional clubs, as well as a substantial refund. The refund was posted to my credit card the next day, and the additional clubs came the next week. I hit the woods well and am learning to hit the irons well.

I've always been a bad golfer, and these clubs are helping my game. The only club damage I have experienced was my own fault, when one of the graphite shafts broke as I took it out of the bag, and I'm thinking it was cracked by the angle I had it shoved in the trunk of my car. Even though it was possibly my fault, Warrior is repairing it for free. Maybe they aren't Pings, but they are better than the other two kinds of clubs i've had. Heck, I even know gold buddies that have had breakage occur with their major name clubs. Go easy ....