wayne dalton Home run holders corp door opener won't close mount hope Ohio

I bought 3 of these openers for a future project as they were on sale with a rebate, i installed them with help from a pro, they will not close the door, they go part way and then reverse, had doors and tracks checked, added weight to one door and it helped but not at all times, called the company and spoke to their tech line, they told me temperature change from morning to night or from day to day would affect the way the door would operate.  what a frustrating thing as when you are leaving in the morning for work you have to wait and see if the door will close or not, usually not, you then would have to get out of the car and pull the release and close it manually and then worry the rest of the day if someone will come along and open your door as there is no way to lock it. wrote to the better business bureau who closed the case as wayne dalton does not deal with these openers any longer- what?? so i make a piece of crap, decide not to anymore and then i am clear? of course the better business bureau did not tell me what company i could contact - just closed the case--nice help better business bureau is BOGUS!!, also tried this home run holdings corp who claims they do not know much about the openers.