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Report: #407462

Complaint Review: Wildblue Communications - Greenwood Village Colorado

  • Submitted:
  • Updated:
  • Reported By: DHS California
  • Author Confirmed What's this?
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  • Wildblue Communications 5970 Greenwood Plaza, #300 Greenwood Village, Colorado U.S.A.

Wildblue Communications BEWARE of Wildblue satellite Internet service's deceptive advertising claims, poor performance, rude staff, no refund policy Greenwood Village Colorado

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I was sucked in by claims of "lightning fast internet connections," "fast broadband internet access," etc. I did not understand that their service is only faster than dial-up internet; they cannot match DSL, or cable broadband speed. I did not know the meaning of their descriptions such as 512kbps, 10Mbps, and 1.5Mkbps.

Once it was installed, I was dismayed that the service seemed as slow as dial-up. Their customer service reps are calloused and hardened toward customer complaints. They say you are committed for 24 month contract with no cancellation, or refund policy. If you want out of the deal, you must pay $700 for early cancellation.

Please avoid falling for Wildblue's enticing claims!

Smartbear
DHS, California
U.S.A.

This report was posted on Ripoff Report on 01/03/2009 01:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wildblue-communications/greenwood-village-colorado-80111/wildblue-communications-beware-of-wildblue-satellite-internet-services-deceptive-advertis-407462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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