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Ripoff Report | Windstream Review - Clarkesville, Georgia
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Report: #677580

Complaint Review: windstream - Clarkesville Georgia

  • Submitted:
  • Updated:
  • Reported By: bto — Duluth Georgia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • windstream Clarkesville, Georgia United States of America

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NO CUSTOMER SERVICE. Also, every time we try and connect to the internet it requires a minimum of 2 hours on the phone to get the problem straightened out. Now a holiday weekend and they have NO support. This is a total waste of money. The company over charges on fees and DOES NOT provide services paid for. I would change but due to the FCC we cannot change companies. The government is the biggest rip off artist of all.

This report was posted on Ripoff Report on 01/01/2011 04:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/windstream/clarkesville-georgia-30523/windstream-internet-service-clarkesville-georgia-677580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 UPDATE Employee

No customer service

AUTHOR: Windstream - (U.S.A.)

POSTED: Monday, January 03, 2011



We are sorry to hear of your recent Windstream experience. We take matters like yours seriously and want to resolve your issue withyour Broadband service.Please contact our Complaint Resolution Team at 877-275-9059 Monday - Friday 8:00am-5:00pm EST. You may also email us at customerassistance@windstream.com



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#2 Consumer Comment

The FCC?

AUTHOR: Robert - (USA)

POSTED: Sunday, January 02, 2011

I would change but due to the FCC we cannot change companies. The government is the biggest rip off artist of all.

How is the FCC holding you to this outfit. Last I checked, the government wasn't in the business of DICTATING which ISP folks chose to engage for services.

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#1 Consumer Comment

Tech suport

AUTHOR: chellebrieden - (United States of America)

POSTED: Saturday, January 01, 2011

Call tech support they are open, your hitting the wrong number when you call the toll free number b/c your going to customer service, keep listening and it will take you to tech support, and they are there b/c I just spoke with them.

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