Report: #402723

Complaint Review: Worldmark By Wyndham - Redmond Washington

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  • Reported By: Tacoma Washington
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  • Worldmark By Wyndham 9805 Willows Road Redmond, Washington U.S.A.

Worldmark By Worldmark By Wyndham False Sales Promises; will not refund membership fee Redmond Washington

*Author of original report: Thank Heavens for the Better Business Bureau!

*Consumer Suggestion: Customer Satisfaction - Start Writing Letters

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During their sales pitch, my wife and I made it clear that we were not interested in their vacations for 5 to ten years when our grandchidren were old enough to enjoy them. We were told that we could accumulate points from year to year for some "super vacations" in later years. I recently learned that points can only be carried over for two years after which we loose them. Somehow, I initialed a clause at the time of purchase that states this and this is obviously my fault for not reading it carefully enough. But the representative knew that we had no intention of using them for at least five years as he was "sneaking" this clause past us somehow. They now have my money and my initials on that clause and, in spite of their claim to being committed to customer satisfaction, will neither allow us to use the points the way we were promised nor refund our money. It appears that they did nothing illegal, just unethical.

Tacoma, Washington

This report was posted on Ripoff Report on 12/18/2008 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/worldmark-by-wyndham/redmond-washington-98052/worldmark-by-worldmark-by-wyndham-false-sales-promises-will-not-refund-membership-fee-red-402723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Thank Heavens for the Better Business Bureau!

AUTHOR: Bill - (U.S.A.)

POSTED: Tuesday, April 07, 2009

After getting nowhere with Worldmark's Board of Directors or anybody else associated with this company, I filed a complaint with the Better Business Bureau. Worldmark still maintained that they had done nothing wrong but in the interests of "good will," refunded my money and canceled the contract.

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#1 Consumer Suggestion

Customer Satisfaction - Start Writing Letters

AUTHOR: Dr L - (U.S.A.)

POSTED: Friday, December 26, 2008

Worldmark prides itself on customer satisfaction
( so they claim ).

Send a letter ( registered return receipt ) to:
Peggy Frye
VP, Owner Relatins
Worldmark 9805 Willows Road
Redmond, WA 98052

also cc your senator w/ these unethical policies.
just the dozens of unwanted telemarketing calls and slick bait and switch
is enough to generate government inquiries into worldmark.

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