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Ripoff Report | WTS Bank Review - Austin, Texas - Wts bank stealing
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Report: #162746

Complaint Review: WTS Bank - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Taylorsville North Carolina
  • Author Confirmed What's this?
  • Why?
  • WTS Bank Bee Caves Road Austin, Texas U.S.A.
  • Phone: 800-717-7476
  • Web:
  • Category: Banks

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In April 2005 I signed for a subscription online. I cancelled my subscription within 30 days, and yes, I also used my transaction number to cancel with WTS.

For SIX months WTS has been debiting my bank account in the sum of $39.88 EACH WEEK! Where in my contract did it say they had the right to take $160 a month from me? NOWHERE!!

Read the fine print? Fine Print is always cloaking something devious.

First I changed my security code number. Now I've changed my whole account number. WTS---World THEIVES Bank. They are criminals.

Leslie
Hickory, North Carolina
U.S.A.

This report was posted on Ripoff Report on 10/31/2005 02:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wts-bank/austin-texas/wts-bank-stealing-money-from-my-bank-account-ripoff-austin-texas-162746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

Cancellation

AUTHOR: Anna - (U.S.A.)

POSTED: Monday, December 12, 2005

Dear Madam,

Had you cancelled teh subscription per the terms of the subscription, you would have received a cancellation receipt. Simply forward the cancellation receipt, and if WTS is at fault, WTS will surely remedy the situation. Simply forward to their customer service email listed on their site and your account will be researched.

On a second note, why did you not contact them upon the first month you noticed the billing re-occuring? And the second month, third... fourth? I understand life gets busy and you may not always loo at your statement, but that us definitely no fault of WTS. In regards to your Thieving statement, that is just outlandish. WTS has no interest what so ever in stealing anyones money.

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#3 UPDATE Employee

Cancellation

AUTHOR: Anna - (U.S.A.)

POSTED: Monday, December 12, 2005

Dear Madam,

Had you cancelled teh subscription per the terms of the subscription, you would have received a cancellation receipt. Simply forward the cancellation receipt, and if WTS is at fault, WTS will surely remedy the situation. Simply forward to their customer service email listed on their site and your account will be researched.

On a second note, why did you not contact them upon the first month you noticed the billing re-occuring? And the second month, third... fourth? I understand life gets busy and you may not always loo at your statement, but that us definitely no fault of WTS. In regards to your Thieving statement, that is just outlandish. WTS has no interest what so ever in stealing anyones money.

Respond to this report!
What's this?

#2 UPDATE Employee

Cancellation

AUTHOR: Anna - (U.S.A.)

POSTED: Monday, December 12, 2005

Dear Madam,

Had you cancelled teh subscription per the terms of the subscription, you would have received a cancellation receipt. Simply forward the cancellation receipt, and if WTS is at fault, WTS will surely remedy the situation. Simply forward to their customer service email listed on their site and your account will be researched.

On a second note, why did you not contact them upon the first month you noticed the billing re-occuring? And the second month, third... fourth? I understand life gets busy and you may not always loo at your statement, but that us definitely no fault of WTS. In regards to your Thieving statement, that is just outlandish. WTS has no interest what so ever in stealing anyones money.

Respond to this report!
What's this?

#1 UPDATE Employee

Cancellation

AUTHOR: Anna - (U.S.A.)

POSTED: Monday, December 12, 2005

Dear Madam,

Had you cancelled teh subscription per the terms of the subscription, you would have received a cancellation receipt. Simply forward the cancellation receipt, and if WTS is at fault, WTS will surely remedy the situation. Simply forward to their customer service email listed on their site and your account will be researched.

On a second note, why did you not contact them upon the first month you noticed the billing re-occuring? And the second month, third... fourth? I understand life gets busy and you may not always loo at your statement, but that us definitely no fault of WTS. In regards to your Thieving statement, that is just outlandish. WTS has no interest what so ever in stealing anyones money.

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