Xfinity Comcast Lies lies lies Internet

When you have a problem, their Csr's do not fix the problem they create new problems.  I called about a technical problem, they sent a service tech and the LIE they told was about price.  They quoted one price and and then charged  almost nine times that amount on the bill.

I am a senior citizen and live on a fixed income. I can't afford an extra $50 dollars.  That means that the money comes out of my food budget.

This happened to me about 5 yes ago and I ended up paying it.  I can,t pay it  now which means they are already racking up extra charges they call LATE fees.

What will happen is they will cut off my service which includes my phone and I do not own  a cell phone leaving me without the ability to call for help if I need it. 

I am a good customer and have always paid my bill on time .  

Barbara

Western suburb of Chicago