zazzle horrible, fraud, waste of money redwood city California

Ordered thanksgiving holiday shirts on 11/15 and paid the extra money for them to ship to me on 11/21 or 11/22

I logged in daily since then to see if shipping was updated it was not

I sent an email on 11/21 and asked about shipping dates and got an email that stated that i would have my order expediated but with no date as to when and still no update on the site

on 11/22 I called and got hung up on.  I called back and was told my shirts were still in production.  And if I still wanted them.  I said they are thanksgiving t-shirts why would i want them after the fact if the holidays are going to be over and you still cant tell me when they will be done.  They cancelled the order and said it would be 7-10 business days to get my money back.  

I blasted them all over social media and then filed a report with the better business bureau.  I get a call and they had the nerve to ask me if i wanted to place another order of the same tshirts and get them by 11/23.  Mind you I have to wait 7-10 business days for my first refund but now give them some more of my money to get disappointed again

like why wouild i give them more of my hard earned money come on