Report: #1348312

Complaint Review: Zenni Optical - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sat, January 07, 2017
Updated: Sat, January 07, 2017
Reported By: onemad — Austin Texas USA

Author Confirmed

Why?

Zenni Optical Internet USA

Phone: 800-211-2105
Web: zennioptical.com
Category: Eye Care

Zenni Optical Will not refund my money for a defective product. Internet

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Zenni sent a pair of glasses with the wrong prescription(confirmed by a local optometrist). They refused to send me a working pair.They refused to refund all of my money. They will not even pay for return shipping so I can recieve a partial refund. They have yet to send me a return authorization so I can send them back for a partial refund(if they approve it) despite two requests via phone and email. I feel like I have been stolen from and have no recourse other than hiring a lawyer to handle it. Of course that is not worth the $60 spent.

This report was posted on Ripoff Report on 01/07/2017 03:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zenni-optical/internet/zenni-optical-will-not-refund-my-money-for-a-defective-product-internet-1348312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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