Complaint Review: zetronix - Internet
- zetronix 500 lincoln street Internet United States of America
- Phone:
- Web: zetronix.com
- Category: On-Line Business
zetronix BAD CUSTOMER SERVICE BAD COMMUNICATION Internet
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Company sent de r. 2 weeks past filed a claim witheceived defective merchandise. Cold 1 800 number for assistance. Person on the phone was not able to help and not able to give are a number. Said to email company for a return authorization. received a return authorization immediately mail dot product back. Been received email confirming they had received. Did not hear from the company for 3 weeks So I emailed them asking what was the status of it. they emailed asking for a return authorization or order number. I immediately responded. did not hear from the company a 2 weeks pa detronics send email notifying 10 would be shippedst filed a complaint with Pay pal. after filing complaint I was informed merchandise would be shipped immediately. Did not receive merchandise. upgraded complaint to claim. 2 days later company notify they had shipped merchandise. Did not Stop playing during the merchandice would not actually come. Finally received 2 and a half months later. company has terrible custom service! Horrible communication. the been emailed me asking if I had received. They proceeded to e claimmail me and tell me that they had shipped it before any pay pal claim . Funny nothing was happening in till pay pal got involved. If they would have communicated possibly things could have been better.
This report was posted on Ripoff Report on 07/23/2012 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zetronix/internet/zetronix-bad-customer-service-bad-communication-internet-916095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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