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Report: #362512

Complaint Review: DVD Donkey - Internet

  • Submitted:
  • Updated:
  • Reported By: Raleigh North Carolina
  • Author Confirmed What's this?
  • Why?
  • DVD Donkey dvddonkey.com Internet U.S.A.
  • Phone: 800-572-6330
  • Web:
  • Category: Websites

DVD Donkey SCAM! They will take your money, never send the product and NO refund! Internet

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I ordered a DVD set for my Mom around Christmas. My account was debited the amount of my purchase which was $148.12. That was on December 12, 2007 and I still have not received my purchase!

I tried to contact them several times, however this "company" has several different telephone numbers but no one to answer them! I finally had someone pick up the phone and they informed me that it was backordered and they would ship it out as soon as possible.

This was to be a Christmas gift but had now turned into a birthday gift for my Mom whos b'day is in March! They sent me plenty of emails that said my purchase was on backorder, but never replied to my emails when I sent them asking where the purchase was. Now it had turned into a Mother's Day gift - but NOPE, couldn't be that either. No Product!!!

So, I tried to click on a link they had on their emails that was supposed to allow you to cancel your order - it does nothing! It only took me to a blank screen that obviously had no confirmation of cancellation.

Despite my efforts, no one ever picked up the phone or returned my emails. I was debited on Dec. 12 2007 and it has now been almost a whole year - no DVDS or refund!!!

Melissa
Raleigh, North Carolina
U.S.A.

This report was posted on Ripoff Report on 08/13/2008 01:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dvd-donkey/internet/dvd-donkey-scam-they-will-take-your-money-never-send-the-product-and-no-refund-internet-362512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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