DVD Donkey Internet Scam Internet

I ordered two box sets from DVD Donkey in January 08.
I paid with my credit card. I did receive and email confirming the order and providing me with an order number. The email said that there was a delay in shipping but the DVDs would be sent ASAP.

At the end of January my credit card was debited and which time I followed up on my order, I was given the "back order" excuse.

Now all my emails and phone calls go unanswered. To my surprise this company has been subject to many compliants. I wish I woudl have done my research in January.

They are still operating their website. How can they get away with ripping off people from all over the World.
The WWW is great but there must be something that can be done to stop these rip off sites form operating.

Fred
north sydney
Australia