Image Warehouse cellinkntone Sold Counterfeit or Defective Productr Internet

Company sold Brother Copier Drum as "New Brother Drum" (OEM) but repackaged.  When my former drum ran out of useful life, I installed this drum.  Within three or four weeks the drum began smudging copies.  I cleaned the drum several times, which sometimes helped for a few copies, but always then smudged again. 

I tried to call the company six to eight times only to receive a message mashine which said the call was important, leave a message and they would call back.  No call back to me was made.  A company rep could not be reached.  They refuse to call back.

I saw also a report from a Xerox dealer who ordered original manufctureer toner and got what he recognized as a counterfeit product.  He could obtain no satisrfaction from the company either.  I did contact the auction house through which Cellinktoner sells.  They checked feedback and found that what I reported was not unusual. 

I might also note that I then ordered from TonerBoss and received fine service and a good product from them.  I had on one occasion received a defective product from TonerBoss, called them and advised of the problem.  They provided me a return label and sent a replacement product immediately, which worked well.  I can comfortably recommend them for computer and copier, etc. products.